By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and merchants.

Please read these Terms carefully before accessing or using our site. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer or device's display of any color will be accurate.

All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to modify or discontinue any product at any time.

We reserve the right to refuse or cancel any order, including after an order has been placed, for reasons including but not limited to: product availability, errors in pricing or product descriptions, or suspected fraudulent or unauthorized transactions. If we cancel an order after payment, we will issue a full refund of the amount paid.

When you place an order, you are making an offer to purchase. An order is only accepted once we confirm it and dispatch the product. All payments are processed securely through Shopify Payments and applicable third-party payment processors. We do not store your full payment card details.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

Products are shipped internationally to the delivery address you provide at checkout. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by customs processing, carriers, or other factors outside our reasonable control.

Any customs duties, import taxes, or fees imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout. Risk of loss passes to you upon delivery to the carrier.

Returns and refunds are governed by our Refund Policy, which forms part of these Terms. In general, you may request a return within 14 days of receiving your order, subject to the conditions set out in the Refund Policy. Please review the full Refund Policy for eligibility requirements and procedures.

All content on this site, including text, graphics, logos, images, product designs, and the "Puffy Hug" name and branding, is the property of HB PROJECT LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written permission.

You are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to infringe upon our intellectual property rights or those of others; to harass, abuse, or harm others; to submit false or misleading information; to upload or transmit viruses or malicious code; or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

The Service and all products are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by applicable law.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any products will meet your expectations.

To the maximum extent permitted by law, in no event shall HB PROJECT LLC, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service or any products purchased, even if advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to these Terms or any product shall not exceed the amount you actually paid for the product giving rise to the claim.

You agree to indemnify, defend, and hold harmless HB PROJECT LLC and its affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

These Terms and any separate agreements whereby we provide you products shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Wyoming, United States, and you consent to personal jurisdiction in such courts.

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.

These Terms, together with our Privacy Policy, Refund Policy, and any other policies posted on this site, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.

Questions about these Terms should be sent to us at info@puffyhug.com.tr or destek@puffyhug.com.tr, or by mail at:

HB PROJECT LLC
169 Madison Ave STE 11534, Unit 229
New York, NY 10016
United States